Privacy Policy
Privacy Policy for Lendright Micro Association
Effective Date: 01 December 2025
1. Introduction
Lendright Micro Association ("we," "us," or "our") is committed to protecting
the privacy and security of the personal information you provide when using
our website, mobile application, or availing our microfinance services.
This Privacy Policy explains how we collect, use, store, disclose, and protect
your personal data in accordance with applicable laws, including the Information
Technology Act, 2000, the Information Technology (Reasonable Security Practices
and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the
Reserve Bank of India (RBI) Guidelines on Digital Lending.
By accessing or using our website, you agree to the terms of this Privacy Policy.
If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information from you:
- Personal Identification Information: Name, date of birth,
gender, address, phone number, email address, Aadhaar number, PAN card, voter ID,
and other government-issued identity documents.
- Financial Information: Bank account details, income statements,
loan history, repayment records, credit score, and other financial documents
required for loan processing.
- KYC and Verification Data: Photographs, scanned copies of
documents, biometric data (if required for KYC), and information collected
during field visits.
- Device and Usage Data: IP address, device type, browser
information, location data, cookies, and usage patterns on our website or app.
- Communication Data: Records of your interactions with us
via email, phone, chat, or in-person visits.
3. Purpose of Data Collection
- To provide, administer, and improve our microfinance services.
- To verify your identity and conduct KYC checks as required by law.
- To assess your eligibility for loans and credit products.
- To facilitate loan disbursal, repayment, and collection activities.
- To communicate with you regarding your account, loan status, and service updates.
- To comply with legal, regulatory, and compliance obligations.
- To prevent fraud and detect suspicious activity.
- To conduct market research and improve our services.
4. Data Sharing and Disclosure
We may share your personal information with the following parties, subject to
strict confidentiality obligations:
- Service Providers: Third-party vendors, agents, or partners.
- Regulatory Authorities: Government agencies or regulators
as required by law.
- Affiliates and Group Companies: Related entities for business purposes.
- Lenders and Co-Lenders: Partner lenders for loan processing
and risk assessment.
- Business Transfers: In case of merger, acquisition, or sale
of assets.
5. Data Security
We implement robust technical and organizational security measures including:
- Encryption of data during transmission and storage.
- Secure servers located in India.
- Access controls and authentication protocols.
- Regular security audits and vulnerability assessments.
- Incident response procedures for data breaches.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes
outlined in this policy or as required by law. Typically, records are retained
for at least five years after account or loan closure.
7. Your Rights
- Access and correction of personal data.
- Withdrawal of consent, subject to legal obligations.
- Request for deletion where legally permissible.
- Opt-out of marketing communications.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze
usage. You may control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible
for their privacy practices.
10. Changes to This Policy
This policy may be updated periodically. Revised versions will be posted with
the updated effective date.
11. Grievance Redressal
If you have concerns regarding privacy or data protection, contact our
Grievance Officer:
Name: Jai Bhagwan
Email: